Digital transformation and customer centricity getting more important
The complexity of interactions, connectivity and trust management are among the fastest growing influencers for the business today. In times of rapid and constant changes the new business models and the unstable social and geopolitical landscape are the new Normal.
If we were all trained as professional journalists, we would be well versed in the rule of double-checking information with more than one trustworthy source. But since our new digital reality has given us the opportunity to become our own media, we must also adapt to our new responsibilities as information consumers.
a review on the subject why to use and how to choose a celebrity to act as your brand ambassador. Some recent examples illustrate the added value and the risks of the celebrity ambassadors. You can also find practical questionnaires to support your customised solution.
Events as the way to humanize the brand engagement are the focus of my recently published article in Outsourcing Journal. Find more about the specifics of the outsourcing industry, events’ numbers calculation and key questions to consider when brand-engaging through stakeholders’ events.
As an official opening of the 10th Festival in Bulgaria I had the pleasure to conduct an agency assessment and communication audit workshop. Since the management of cooperation with PR, advertising, digital, integrated marketing communications and all other sort of agencies is one of the core responsibilities ...
Early March intriguing conversation with my colleague Andrey Velchev from Luboslovie.BG – about the influence of communication and marketing audit upon the public appearance, about the changes in the way we communicate, about the need to listen up the messages and not only to spread them